Names must be entered exactly as they appear on your passport for immigration and security purposes. Failure to do so may delay your check-in, incur a change fee, and it may even be denied boarding. Please note that the maximum length for the name is 50 characters including title, first name, middle name, last name, and date of birth of an infant/child if any. Please refer to the tips for entering names correctly to avoid such inconveniences.
Name exceeding 50 characters in length
Please enter the first name and first part of the Family/ surname/ Last name as it is, followed by the initials of any other remaining names.
Surname : Wedamullage
Other name: Kiribandara Arachchilage Don Saranga Bandara
No first name and last name column
For passport holders where name on the passport is without first and last name columns.
Ahmad Faliq Bin Hamedi
Adult Travelling with Infant Name exceeding 50 characters in length
Instance 01: The Adult Family/Last name and the Infant Family/Last name are similar
Wedhamulla Gayan Saranga Bandara Madhushanka
Wedhamulla Alexa
Instance 02 : The Adult Family/Last name and the Infant Family/Last name are not similar
ANNE CHRISTENE JOANNA WILLIAMS
MARK SABINE JOHN
Note: For all instances where an infant is traveling, we kindly request that the infant be attached to the adult passenger who shares the same surname.
The family name is one letter
Enter the title in the first name field and the last name field, enter the first and the last names together.
Mark B
The name contains special characters
Special characters such as hyphens, accents, and apostrophes must be avoided when entering the name.
Devon Charles-Anton
No last Name
Enter LNU in the last name field.
Mark Smith
No first name
Enter FNU in the first name field
Smith
Note: Please be informed that the UAE will not permit entry to passengers whose passports contain only a single name.
Additionally, please note that adding FNU or LNU to the PNR is not accepted by UAE immigration authorities.
If your passport contains two or more names, please split them appropriately by entering your Family/Surname/Last Name in one field and your Given/First/Middle/Other Names in the other during the booking process.
Please refer below for more clarification.
Given/First/Middle/Other Names
Family/Surname/Last Name
Status
Alhashemi Maryam
-
Accepted
-
Alhashemi Maryam
Accepted
Alhashemi
Maryam
Accepted
Alhashemi
-
The following conditions must be met for acceptance:
The parent’s or guardian’s name is listed in the passport.
The guest holds a national ID card that includes an additional name.
The guest possesses a UAE-issued visa displaying additional names.
-
Alhashemi
Alhashemi
Last Name Unavailable
Not Accepted
First Name Unavailable
Alhashemi
Not Accepted
Should you encounter any further issues with regards to this, please contact bookings@srilankan.com for assistance.
The United Kingdom is taking steps to help stop the spread of COVID-19.
To protect your health and others’, everyone must complete an online passenger locator form before arrival in the United Kingdom
You may be required to self-isolate for 14 days on arrival. Check the exempt countries list immediately before you travel as this list can change at short notice.
It is a legal requirement that you wear a face covering on public transport in the UK
Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK. For more information
Notice
All incoming passengers (SriLankan passport holders and foreign passport holders) must obtain prior approval from the Ministry of Foreign Affairs or the SriLankan Mission of the respective country in order to enter into Sri Lanka due to the prevailing situation. Therefore, please ensure that you have all necessary approvals and required documents prior to purchasing your ticket on srilankan.com for the destination Colombo (CMB).
However, transit via Colombo (CMB) is possible within 12 hours to any other SriLankan Airlines destination and such tickets can be purchased via Srilankan.com.
If you need further clarifications, you can reach us via the 24/7 chat support service on our website or call our 24 Hour Contact Center +94117 77 1979 (Within Sri Lanka : 1979)
Notice
Chinese and foreign travelers flying from Sri Lanka to China are required to obtain COVID-19 negative certificates on the 14th day of before boarding and within 48 hours prior to boarding.
Notice
All passengers must fill out "The registration immunization information form" through https://muqeem.sa/#/vaccine-registration/home before traveling to the Kingdom of Saudi Arabia. This is not applicable to Saudi citizens and exempted groups. Please note it is your responsibility to provide accurate information when filling the form. Click here for mandatory quarantine packages to Saudi Arabia (for non-immune passengers) offered by SriLankan Airlines. Information provided here is intended only as a guide and subject to change. It is your responsibility to carry proper travel documents and check entry requirements with the relevant authorities for your upcoming travel. Click here for more details.
Notice
Passengers from the below listed countries and also from all European countries except the UK will not be allowed to enter Bangladesh during the period 03rd April – 18th April 2021.
Argentina
Bahrain
Brazil
Chile
Jordan
Kuwait
Lebanon
Peru
Qatar
South Africa
Turkey
Uruguay
Notice
Due to the prevailing COVID-19 travel restrictions, when you are travelling from India transiting through Colombo is disabled until 30th November 2021. You can book any destination beyond Colombo after 01st December 2021
Essential information to enter Colombo
Please note that passengers will not be allowed to disembark in Sri Lanka with effect from 21st May 2021 to 31st May 2021. Passengers transiting in Sri Lanka for less than 12 hours with a confirmed onward ticket are exempted from above. We apologize for inconvenience caused.
Read more
Essential information to enter Kerala
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days)
Passengers travelling to Kerala must enter details at least two days prior to the travel date into https://covid19jagratha.kerala.nic.in in addition to completing the self-declaration form on the Air Suvidha portal
Essential information to enter Bengaluru / Hyderabad / New Delhi
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days).
Essential information to enter Maharashtra
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days).
Passengers must complete new MCGM undertaking form prior to disembarkation in Mumbai. click here in addition to completing the self-declaration form on the Air Suvidha portal.
Essential information to enter Tamil Nadu
Passengers must have a medical certificate with a negative coronavirus (covid-19) RT-PCR test result. The test should have been conducted within 72 hours prior to undertaking the journey. The test must be uploaded on the online portal WWW.NEWDELHIAIRPORT.IN READ MORE
Passengers must complete the self-declaration form on the Air Suvidha portal WWW.NEWDELHIAIRPORT.IN before departure and to declare their travel history (of the past 14 days).
All passengers arriving into Tamil Nadu must obtain a mandatory TN e-pass by registering on https://tnepass.tnega.org before their travel in addition to completing the self-declaration form on the Air Suvidha portal.
Essential information to enter Singapore
Please note that VTL requirements only apply for the VTL flight to Singapore. Srilankan Airlines may operate both VTL and non-VTL flights on the same route,
so please ensure you select the correct flight. To view the full VTL flight schedules Please click here.
Important Notice
Dear Valued Customer
SriLankan Airlines' service provider for Internet Booking Engine is currently experiencing an unprecedented global service outage, and this may adversely impact your experience.
Please contact our Global Contact Centre +94 19733 1979 for any assistance with existing or new bookings.
We sincerely regret any inconvenience caused and thank you for your patience and understanding.
SriLankan Airlines Limited
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