Change Flight Date| Manage My Booking

Itinerary changes

Make changes to your Itinerary such as online date changes conveniently for SriLankan Airlines flights.

You can use the "Manage My Booking" facility to change your travel dates if the ticket is purchased through www.srilankan.com

For travel date changes on tickets purchased through any other channels other than www.srilankan.com you can contact your Nearest SriLankan ticket office or the SriLankan Airlines global contact Centre as follows,

Within Sri Lanka - 1979

Outside Sri Lanka - +94 11777 1979

Email - reservations@srilankan.com

For bookings made through www.srilankan.com , you can make relevant changes as per the instructions below.

How to apply

Please log in to Manage my booking (Link: http://www.srilankan.com/#myb) and enter your reservation number and the last name. This will enable you to retrieve your travel details.

Please click “Change Flights” button and select your new flight dates and complete the changing process.

Once the re-issuance is successfully completed you will receive a confirmation mail from SriLankan Airlines, containing your new itinerary and ticket details. Please do not hesitate to contact bookings@srilankan.com if you encounter any issue in the re-issuing process.


Conditions

  • Online itinerary changes is only available for tickets purchased via www.srilankan.com for SriLankan Airlines operating and codeshare flights.
  • This feature is not available for Redemption/award tickets.
  • Route changes are not possible only date changes are available
  • You also may change your ticket from Economy class to business class or vice versa
  • Date changes will be subject to fare conditions, applicable procedures, local fees, fare differences, processing charges (if applicable)
  • The respective penalties will be collected via Electronic Miscellaneous document (EMD) and are non-refundable
  • Any fare or tax difference will be incorporated in your new e-ticket
  • If there is any refundable balance it will be reflected in your confirmation e-mail. Please contact bookings@srilankan.com to receive the refund.
  • Changes are not possible if in case the ticket is used out of sequence
  • If the itinerary is not cancelled and not rebooked 5 hours prior to departure of the original flights, it will be considered as a NO SHOW scenario for all passengers in the reservation
  • For any re-issue of tickets within or after 5 hours of flight departure no show charges will be applicable
  • The requested changes will apply to all passengers in the reservation. Changes cannot be done for separate passengers in the booking.
  • When rebooking your new flight, please not that any chargeable services (excess baggage, on-board cake etc.) that your original flight carried will not be carried over to your new flight. If this applies to your booking, please contact bookings@srilankan.com.

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