serendib treasures

Pre-order your preferred Duty Free products at your convenience, so that we may ensure that they are available on board during your journey.

DUTY FREE

Terms and Conditions

  • Pre-Order E-receipt should to be produced to the cabin crew in order to claim your Pre-ordered items.
  • Duty Free allowance per passenger varies from country to country imposed by the country of disembarkation, hence your pre-order may be adjusted to comply with terms agreed, however it is the Passenger who will be held responsible for complying with the import restrictions that apply in the country you are travelling to.
  • Per Passenger maximum Duty Free allowance for Alcohol is 2.5L and Tobacco is 01 carton.
  • Every effort will be made to ensure that the Pre-Order request to be made available On-board, however due to operational requirements and space constraints in seldom, we may not able to uplift pre-ordered items.
  • Actual size of the items may not necessarily be as illustrated.
  • Purchase irregularities should be made within 72hours of flight departure, it is recommended that you retain the receipt of purchase.
  • Customs regulations of Sri Lanka do not permit any tobacco products being brought into the country, for spirits the Duty Free allowance will be limited to Maximum of 2.5 Liters per Passenger. (STRICT ADHERENCE).

Hotline 017933 4657/ 071021 4657
Email: Duty Free Operations - dutyfree@srilankan.com


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