Public Advisory: Fake SriLankan Mobile App Alert

SriLankan Airlines wishes to alert passengers to the risk of fraudulent mobile applications impersonating the airline.

Please note:

❌ We DO NOT distribute our mobile app through unofficial websites, social media links, messaging platforms, or third-party app stores.

❌ We NEVER ask customers to download mobile apps from links shared via WhatsApp, SMS, email, or social media messages.

❌ We NEVER request OTPs, banking PINs, credit card details, or any financial information.

✅ The official SriLankan Airlines Mobile App is available only through:

• Apple App Store

• Google Play Store

✅ Always verify that the publisher is SriLankan Airlines Limited before downloading or updating the app.

✅ All official promotions, offers, and digital services are available only through:

• The official SriLankan Airlines website: www.srilankan.com

• The official SriLankan Airlines Mobile App

• Our verified social media accounts

If you come across a suspicious application claiming to represent SriLankan Airlines, do not install it, do not enter your personal or payment information, and report it immediately to SriLankan Airlines through our official channels.