FAQs Centre

Our interactive Frequently Asked Questions section aims to answer your queries regarding SriLankan Airlines. We aspire to offer a continuously improving service and we are interested in your reaction to our interactive FAQ section.


Please click on any of the following , to select the category under which you would like to rate us.


FAQs on Booking Online

Click above link to get FAQs on Booking Online


FAQs on FlySmiLes

Click above link to get FAQs on FlySmiLes


FAQs on Passenger and Baggage Claims

Click above link to get FAQs on Passenger and Baggage Claims


FAQs on Cargo

Click above link to get FAQs on Cargo


FAQs on General

Click above link to get FAQs on General